The Volunteering Service exists to connect UCL with London’s voluntary and community sector, primarily by engaging students in rewarding volunteering opportunities. We offer a volunteering brokerage, a student-led volunteering programme, co-create research opportunities, organise events and help UCL departments connect their students with course-relevant volunteering opportunities.

We’re comprised of three distinct teams – Partnerships, Student Led Projects and Community Research Initiative for Students; all overseen by our Volunteering Manager.


Volunteering Partnerships Manager

Oliver joined the Volunteering Service in 2010.  He is responsible for managing our Partnerships Team – developing relationships by working with contacts at organisations, colleagues across Students’ Union UCL, Professional Services, academic departments and our service to enhance, promote and deliver select UK-based volunteering opportunities to the UCL community. He is responsible for ensuring systems are in place to connect UCL students and staff with opportunities in London’s voluntary and community sector, and oversee his team's interactions with stakeholders.

Volunteering Partnerships Coordinator - Yasmin Gulay

Yasmin joined the Volunteering Service in September 2017.  She is responsible for supporting our internal and external partnerships, in particular overseeing our one off opportunities programme, arranging events such as the volunteering fairs, and managing communications with stakeholders.  Yasmin also manages our team of Promo Assistants and Photojournalists.


Administrative Assistants – Zsófia Bekker, Rishika George and Izzie Redman

Zsófia, Rishika and Izzie are our student staff team who each work two days a week in the office.  They manage follow-up correspondence to students and our partners and administer our records. They also play an active role in sourcing and generating content for our opportunities directories and working with volunteers to tell their stories.  You’ll be in contact with them as you engage with us to enquire about promotion, opportunities and what we offer as a service.

In addition to the core role, our Administrative Assistants have distinct project remits. Zsófia supports our event programme and provides support to our Student-Led Projects Team, Rishika oversees our Lloyds Scholars programme and Izzie supports us with our marketing and targeted communications.

They’re more than happy to advise on all things volunteering, and oversee our main account.

Student-Led Projects Manager – Cynthia Allen

Cynthia joined the Volunteering Service in 2013.  She is responsible for managing and developing the Volunteering Service’s successful programme of student-led volunteering, as well as supporting a caseload of student-led projects.

Student-Led Projects Coordinator – Cyreeta Donaldson

Cyreeta joined the Volunteering Service in August 2018.  She is responsible for supporting a caseload of student projects as well as organising events for the Student-Led Projects Team. 

Santiago Torchiaro
Student-Led Projects Administrator – Santiago Torchiaro

Santiago joined the Volunteering Service in October 2020.  He is responsible for supporting the Volunteering Service’s successful programme of student-led volunteering, as well as supporting the wider administrative workload of the team.

Anne Laybourne

CRIS Manager - Anne Laybourne

Anne is responsible for managing the Community Research Initiative for Students (CRIS). A new service since November 2018, CRIS seeks to encourage engaged research between the communities within which UCL sits and its academics. This is done through supporting masters students to collaborate during their dissertations with community partners.

CRIS Assistant - Joanna Socha

Joanna joined the team in September 2020.  She works closely to support Anne deliver CRIS and works with us two days a week.

John is responsible for managing the team and reporting back to UCL and Students’ Union UCL about what we’ve been up to. He also leads on planning and strategy, and liaises with other UCL departments about potential new areas of work.